“Profitable growth through Quality, Cost, Delivery”
QCD Automotive is a leading vehicle accident repair specialist in the UK. The company has been established to offer customers quality workmanship, cost-effective solutions and delivery on-time. The combination of these key aspects allows us to maintain customers’ vehicles in pristine condition all year round.
Through continuous effort to improve and innovate processes the company has seen rapid growth, constantly evolving to provide customers with high standards of service that has now become synonymous with the QCD Automotive brand.
“Superior customer service and commitment”
QCD Automotive stands for more than the usual vehicle repair centres found today. The business approach is shaped on the philosophy of not just reaching a destination, but doing so with quality workmanship, at low-cost and working around customer delivery requirements.
The company’s honest and ethical approach has received numerous accolades and recognition within the industry; continuously providing customers with high-standards of service every day.
“We value relationships with our customers”
- Each customer is unique and we pride ourselves on understanding their needs and only doing work that is valuable for them
- Our customers are very important to us and we ensure that their vehicles are cared for with the highest quality standards
- We conform with all regulatory requirements and the entire team is trained to meet those obligations without impacting on service levels
- We utilise data, in-depth knowledge of the industry and clear understanding of the requirements to drive our actions
- Quality is ingrained into our processes and is core to our business approach when we do our work
- We are here to serve the needs of our customers by working as a team through a unified vision of service excellence
- We continuously refine our processes to ensure our services are relevant to our customers and work is delivered to high standard every time
- We make sure we employ and work with the most skilled teams to ensure requirements are always fulfilled
- We maintain a high level of performance through continuous measurement and improvement across all service areas
- We work to optimal procedures from on-boarding of a vehicle repair all the way through to delivery to the customer, not stopping until the work is completed to a high standard at every stage