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  • philosofy

    PHILOSOPHY

    “SUPERIOR CUSTOMER SERVICE AND COMMITMENT DELIVERED ON TIME”

    QCD Automotive stands for more than the usual vehicle repair centres found today. We have based our business model around quality, cost and delivery. It has shaped our philosophy of not simply reaching a destination, but doing so with quality workmanship, at low cost and working around our customers delivery requirements.

    These pillars allow us to offer our customers the high-levels of service and standards that we adhere to every day.

  • services

    SERVICE PRINICPLES

    QCD Automotive stands for more than the usual vehicle repair centres found today. We have based our business model around quality, cost and delivery. It has shaped our philosophy of not simply reaching a destination, but doing so with quality workmanship, at low cost and working around our customers delivery requirements.

    • “WE VALUE RELATIONSHIPS WITH OUR CUSTOMERS”
    • We work to optimal procedures from on-boarding of a vehicle repair all the way through to delivery to the customer, not stopping until the work is completed to a high standard at every stage
    • Each customer is unique and we pride ourselves on understanding their needs and only doing work
      that is valuable for them
    • We are here to serve the needs of our customers by working as a team through a unified vision of service excellence
    • Our customers are very important to us and we ensure that their vehicles are cared for with the highest quality standards
    • We continuously refine our processes to ensure our services are relevant to our customers and work is delivered to high standard every time
    • We conform with all regulatory requirements and the entire team is trained to meet those obligations without impacting on service levels
    • We make sure we employ and work with the most skilled teams to ensure requirements are always fulfilled
    • We utilise data, in-depth knowledge of the industry and clear understanding of the requirements to drive our actions
    • We maintain a high level of performance through continuous measurement and improvement across all service areas
    • Quality is ingrained into our processes and is core to our business approach when we do our work

accreditions

ACCREDITATIONS

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MEMBERSHIPS

MEMBERSHIPS & APPROVALS

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  • why choose us

    WHY CHOOSE US

    At QCD Automotive we combine the latest techniques and technology with a commitment to high quality service.

    Our systems and technology:

    • Audatex estimating systems
    • Advanced body shop management system
    • Activeweb for monitoring repairs online
    • 2 low bake spray ovens
    • 2 State of the art paint mixing facilities with camera system for prefect colour matching
    • A dedicated aluminium work bay
    • Chassis repair equipment
    • Measuring system
    • Compliant welders & spot welder
    • On site air conditioning equipment
    • On site diagnostic equipment
    • On site wheel alignment facilities
  • service

    SERVICES AND FACILITIES

    We continuously invest in our facilities to ensure high levels of service are maintained at all times.

    Our facilities and offerings:

    • A fleet of over 15 vehicles (manual and automatic)
    • Access to further 200 vehicles ranging for small vehicles to vans
    • Recovery vehicles with out-of-hours service capability
    • Engineers dedicated on the road for mobile estimates
    • Collection and delivery service
    • Wide range of industry approvals
    • Ample parking and storage
    • Customer reception with waiting lounge (free WIFI access)
    • Customer restroom facilities

WE WORK WITH

OUR PARTNERS

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Unit 13 & 22 Clarke Road, Mount Farm, Milton Keynes, MK1 1LG

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Monday to Friday: 8am to 6pm
Saturday: 11am to 2pm
Sunday: Closed

© 2018 QCD Automotive. All rights reserved.